1) What type of products do we stock?
We want to offer a wonderful variety of beautiful handcrafted unusual and unique products in the shop, from Jewellery, pottery, up-cycling, gift cards, note books, bags and much much more, there will be something for all! Check out our stockists page and our online shop to see some of the amazing items we stock.
2) What kind of prices are the products be in the shop?
From £2 to £200! We aim to offer products for all price ranges and all pockets.
3) Where is the shop located?
Based on the pedestrianised part of Fore Street Redruth, opposite the Regal Theatre. We have a perfect location for those doing their weekly shopping or those just wandering by. With the variety of festivals held in Redruth each year we will be at the forefront of these events with our own stalls outside enticing customers into the shop. The Craft Collective, 90 Fore Street, Redruth, TR152BP
5) Do you have a minimum contract of commitment for Artists?
We don’t have a minimum contract of commitment, this gives our stockists the flexibility that needs to come with working in a creative world. If you decide to join in with our venture you will be offered the opportunity to sign up for one month or as many as you like.
6) Are you able to keep stock for stockists?
Due to limited storage space in the shop we will only be able to hold extra stock for those stockists who do not live in the local area. Please contact us if you wish to discuss this further.
7) How big are the display spaces?
While we are still in the process of having the shelves made for us we do not know the exact size. However our aim is to create spaces 70cm x 30cm(depth) this may become larger once we have the finished designs.
8) My products are unusually sized, how will you accommodate them?
Do not fear! You might be a painter or a photographer or a sculptor, just get in touch with us and we can discuss your requirement and find the best way we can help you.
9) I don’t live local, can I still rent a space?
Of course you can. We want to encourage creators all over the country, or even the world to join with us and sell their products in our shop. We are looking for variety and that means we are looking everywhere.
10) How do you inform stockists of their sales, and how often?
Once a month each stockist will be emailed a report showing what they have sold. If a stockist sells quicker than anticipated we will contact that person individually to discuss their requirements.
11) How do you pay stockists when they have made sales, and how often?
We aim to set up online banking for all our stockists to enable us to make the payments online at the end of each month. Currently first payments would be made on the last working day of each month.
12) How do you take payments for the rental spaces?
We are able to take card payments, cash or you can pay via online banking. Payments due in advance. We do not take Cheques.
If you have a query that we haven’t answered then please drop us an Email
13) How do i book onto one of the workshops?
You can book onto any of our workshops online or you can give us a call on 01209 313818 and we can get you booked in and take payment over the phone or simply pop into the shop
14) What do I do if i am unsatisfied with my product?
We really hope that you love all your purchases from The Craft Collective, but if you’re not completely satisfied then get in touch by emailing [email protected] or popping into the shop
15) What are your postage times?
We aim to post out all online sales within 24 hours, however due to the opening times of the shop we are unable to ship any orders on Sundays or Mondays. Any orders made during these times will be posted on Tuesdays.
16) What packaging do you use?
As a company we are trying to make ourselves sustainable and in line with the consensus on plastic. Therefore we recycle, reuse and repurpose as much packaging as we can. So your parcel may arrive in reused packaging and any bubble wrap we use is reused too. We ask local businesses to send their packaging to us to reuse. As we move forward we will stop using bubble wrap and start using a paper version which can be recycled- but again this will be reused as many times as possible before being recycled.
Our workshops are generally held in out upstairs workshop space. If you would like to attend a workshop but are unable to use the stairs let us know as we can make alternative arrangements for that session.